Associate Program

Get the Benefits of a Large Consulting Firm.

Let's face it.  There are many benefits to being an independent consultant.  Independence from the corporate treadmill, higher income, and the satisfaction of using the knowledge and experience you've gained in the industry are all good examples. However, few of us anticipate the very real challenges that come with operating a small business in a highly competitive field.

Challenges

The independent consultant faces many challenges when starting up a new operation, or simply managing an existing practice, when trying to compete with larger firms on a day-to-day basis.  Here are just a few of the many issues that most of us have faced at one time or another.

• Where do I find prospects?

• How will I sell my services?

• How do I price services?

• Who are my Client references?

• How will I develop an effective web site and marketing materials?

• What is the best way to align myself with other qualified consulting resources?

• How will I get the capacity to handle larger projects?

• How do I compete with larger firms?

There are many other challenges as well, which range from developing effective proposals, contracts, billing systems, insurance coverage, etc., etc.

top of page

The Benefits of CCPro's Associate Consultant Program

CCPro is pleased to announce its innovative Associate Consultant Program, designed to give the independent consultant all of the advantages of larger, established consulting firms.   The program is designed to leverage our consulting experience, processes, systems, etc. for the benefit of others who are currently operating as independent consultants, or those who plan to pursue this rewarding career. 

Simply stated, the Associate Consultant Program takes most of the risk out of establishing and/or managing an independent consulting firm.  It aggregates the collective talent of individuals around the globe and creates critical mass; leverages systems, technology, processes and materials; and provides the tools needed to compete "toe to toe" with larger, more established firms.  Our Associate Consultant Program combines the benefits of being an independent business person without losing the advantages of a larger organization.

There are many reasons to consider our new program.  Some of the key benefits are as follows:

• Increased revenue opportunity

• Lower start-up and ongoing costs

• Reduced risk

• Aggregation of resources

• Improved competitive posture

• More complete suite of consulting services

• Ready access to experienced consulting support

top of page

Program Components

The Associate Consultant Program includes these specific components:

• Participation as a Certified Associate of Contact Center Professionals, Inc.

• Use of branding, logo, letterhead, business cards, etc.

• Use of client reference database

• Establishment of a larger consulting group identity

• Contact Center Professionals E-mail Address

Sales Support

• Lead generation

• Web visitors

• E-Mail advertising

• Other lead sources

• Use of proposal boilerplate

• Powerpoint presentations.

• Sales assistance

• Contract negotiation.

• Web-based sales presentations and support.

Administrative Support

• Centralized billing

• Contract management

• Project management

• Toll-free 800 number for clients

top of page

CCPro Consulting Services Offerings

• Call Center Budget Optimization Program

• Performance Optimization

• Outsourcing Analysis

• Call Center Design.

• Contact Center Design

• Strategic Planning

• Technology Design/Selection

• Training and Seminars

Other Benefits

• Participation in other associate consulting assignments.

• Ready access to other qualified consultant resources

• Inclusion in www.ContactCenterPro.com website.

• Personal biography

• Use of website for marketing purposes

top of page

Support and Career Development

• Project management.

• Call center support software tools.

• Centralized project billing.

• Project support and assistance.

• Web-based training.

• Resource materials.

top of page

Eligibility Requirements

To be eligible for consideration in CCPro's Associate program, the following minimum requirements must be met:

• Residence in United States or Canada

• Minimum 5 years experience in contact center management and/or technology design

• Minimum of 3 years consulting experience.

• 4 year college degree

If you are currently operating as an independent consultant, or wish to pursue a consulting career, our program may be the answer you're looking for.  It makes perfect sense to consider participation in CCPro 's Associate Consultant Program because it blends the benefits of self-employment with the advantages of being a part of a larger, experienced consulting entity.  To find out more about our Associate Consultant Program, click on the button below.

Request Information

To find out more about our Associate Consultant Program, please feel free to click on the link below:

top of page