Contact Center Industry Directory

Below you will find a growing, categorical list of contact center resource links. Qualified contact center organizations may enter their website link at no charge by registering below. Contact Center Professionals reserves the right to accept or refuse any link at our sole discretion. Registration is free and is required to add links, access contact center forums and other services to be added over time. Registration is not necessary to access or view the links in each category. Choose by clicking on the appropriate link button below.

Home  : Hot Links   Search All Words Search Any Words    Search Titles AND Description   Search Results   International Customer Service Association     Total Hits - 1788  |  Hits Today - 1  |  Average Hits Per Day - 1 0 Ratings   |  Add Your Rating Associations, Call Center ICSA is dedicated to promoting the development and awareness of the customer service profession through networking, education and research. http://www.isca.com Last Updated on 3/1/2004 Society of Telecommunicatons Consultants     Total Hits - 1613  |  Hits Today - 0  |  Average Hits Per Day - 1 0 Ratings   |  Add Your Rating Associations, Call Center The Society of Telecommunications Consultants (STC) is an international organization of voice and data communications professionals who serve clients in business, industry, service organizations, and government. STC members adhere to strict professional standards and a rigorous code of ethics. http://www.stcconsultants.org Last Updated on 3/1/2004 Americon-USA     Total Hits - 1533  |  Hits Today - 0  |  Average Hits Per Day - 1 0 Ratings   |  Add Your Rating Furniture, Call Center Call Center Furniture http://www.american-usa.com Last Updated on 3/8/2004 Society of Workforce Management Professionals      Total Hits - 1449  |  Hits Today - 0  |  Average Hits Per Day - 1 0 Ratings   |  Add Your Rating Associations, Call Center The Society of Workforce Planning Professionals (SWPP) is an organization devoted to facilitating education and networking opportunities among workforce planners across all industries. http://www.swpp.org/ Last Updated on 3/1/2004 Association of Call Center Managers (ACCM)      Total Hits - 1395  |  Hits Today - 0  |  Average Hits Per Day - 1 0 Ratings   |  Add Your Rating Associations, Call Center A professional association dedicated to advancing the profession of call center management. The ACCM's Mission is to advance the profession of call center management by providing networking, peer mentoring, research, education, and other vital resources that elevate the role and value of a call center leader. http://www.CallCenterManagers.org Last Updated on 3/3/2005 Blue Pumpkin     Total Hits - 1255  |  Hits Today - 0  |  Average Hits Per Day - 1 0 Ratings   |  Add Your Rating Workforce Management Solutions Blue Pumpkin Workforce Management Solutions http://www.bluepumpkin.com Last Updated on 3/15/2004 Society of Consumer Affairs Professionals     Total Hits - 1250  |  Hits Today - 0  |  Average Hits Per Day - 1 0 Ratings   |  Add Your Rating Associations, Call Center SOCAP is celebrating its 30th anniversary in 2003. Membership is open to all professionals who are in some way responsible for creating and maintaining customer loyalty: vice presidents, directors, managers, and supervisors with responsibilities for consumer affairs, customer service, customer relationship management, inbound call centers, market research, information systems integration, sales and marketing, database management, new business development and operations. http://www.socap.org Last Updated on 3/1/2004 Call Center Network Group     Total Hits - 1203  |  Hits Today - 0  |  Average Hits Per Day - 1 0 Ratings   |  Add Your Rating Associations, Call Center CCNG is a networking organization with membership comprised of call center management and industry professionals. http://www.ccng.com Last Updated on 3/1/2004 eGain Communications     Total Hits - 1134  |  Hits Today - 0  |  Average Hits Per Day - 0 0 Ratings   |  Add Your Rating Knowledge Management Solutions Comprehensive knowledge management lies at the heart of eGain eService Enterprise. Leveraged across all channels, it provides extraordinarily powerful and sophisticated customer interaction capabilities. http://www.egain.com Last Updated on 3/15/2004 Aspect eWorkforce     Total Hits - 1074  |  Hits Today - 0  |  Average Hits Per Day - 0 0 Ratings   |  Add Your Rating Workforce Management Solutions Aspect eWorkforce Solutions http://www.aspect.com Last Updated on 3/15/2004 Directory Home  |  Add Your Link  |  Search Directory  |  Directory Mailing List 9/7/2010 1:28:00 AM Powered by Contact Center Professionals, Inc.