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Our Industry Resource section is designed to be helpful to our web visitors. Much of its content is provided by our clients, visitors and vendors. Industry links and events can be added by simply clicking on the links herein. Others may be sent to info@contactcenterpro.com.

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Call Center Industry Resources

You have reached the Contact Center Professionals' Industry Resources page. This section is intended to connect our clients and visitors to contact center-related industry news, information and web sites of interest. This section is a work in progress and is continually updated. Be sure to bookmark this page.

Please choose from the following categories to be connected to important call center events, products, training, associations and more.


Review of links to important web pages, or add your own link.	Find or post a call center industry event.	Ask questions and interact with other users in our new Forum Section.	Coming soon.

Ask our staff a question, or review popular questions and answers.	Connect to our new contact center blogs.	Find out the latest industry news.	Use or Glossary of Terms to find definitions of common industry terms.